Privacy Policy
Red Flannel Solutions (“we”) operate websites and services under redflanneltech.com, including related IVA portals. This policy describes how we handle information for those services.
Information we process
- Account and contact details you provide
- Calendar connection tokens when you authorize Google or Microsoft
- Call and scheduling metadata needed to operate IVA
- Call audio and transcripts when the IVA answers, which may be processed by speech and language subprocessors
AI and subprocessors
IVA uses automated speech recognition, text-to-speech, and language understanding. See About for technology notices, including AI disclosure and “Built with Llama.” Additional service-specific notices may appear on iva.redflanneltech.com/privacy.